Return Policy & FAQ
Since our products include natural flowers and sweets prepared fresh and based on the customer's request, we apologize for not being able to return or exchange these products once they are out for delivery.
Exceptions
Returns or exchanges are only accepted if there is an error in the order on our part or clear damage to the product at the time of receipt. In this case, please contact us directly.
Quality Assurance
All orders are carefully inspected before leaving to ensure they meet the highest standards of quality and beauty.
Your satisfaction is our goal, and we always strive to provide our best.